1. What is Jaivicave?
- Jaivicave is an online store dedicated to offering a wide variety of premium teas, including herbal, floral, and specialty blends such as tulsi, rosemary, lavender, rose tea, tulsi lemongrass, hibiscus, and more.
2. How do I place an order?
- To place an order, browse through our selection of teas, add your desired items to the cart, and proceed to checkout. Follow the prompts to enter your shipping information and payment details.
3. What payment methods do you accept?
- We accept all types of payment.
4. Can I track my order?
- Yes, once your order is shipped, you will receive a tracking number via email, which you can use to track your package on our website.
Tea-Specific Questions
1. What types of tea do you sell?
- We offer a diverse range of teas including:
- Tulsi Tea
- Rosemary Tea
- Lavender Tea
- Rose Tea
- Tulsi Lemongrass Tea
- Hibiscus Tea
- And many more.
2. How should I store my tea?
- To preserve the freshness and flavor of your tea, store it in an airtight container away from light, moisture, and strong odors.
3. What are the health benefits of your teas?
- Each type of tea has its own unique benefits:
- Tulsi Tea: Known for its stress-relieving and immune-boosting properties.
- Rosemary Tea: May aid digestion and improve memory.
- Lavender Tea: Promotes relaxation and improves sleep quality.
- Rose Tea: Rich in antioxidants and helps in skin health.
- Tulsi Lemongrass Tea: Combines the benefits of tulsi and lemongrass, promoting overall well-being and digestion.
- Hibiscus Tea: Known for its potential to lower blood pressure and improve heart health.
4. Are your teas organic?
- Yes, all our teas are sourced from organic farms that use sustainable farming practices.
5. How do you brew your teas?
- Brewing instructions vary for each type of tea. Generally:
- Use 1 teaspoon of tea per cup.
- Pour hot water (not boiling) over the tea.
- Steep for 3-5 minutes, depending on the type of tea.
- Adjust steeping time according to your taste preference.
Order and Shipping Questions
1. How long will it take to receive my order?
- Orders typically arrive within 5-7 business days.
2. Can I change or cancel my order?
- If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request if the order has not yet been processed.
3. What is your return policy?
- Please refer to our Return Policy page for detailed information.
4. What should I do if I receive a damaged or incorrect product?
- If you receive a damaged or incorrect product, please contact our customer service team with your order number and a photo of the issue. We will arrange for a replacement or refund.
Contact Us
1. How can I contact Jaivicave customer service?
- You can reach our customer service team via email at [email protected] or call us at +91 81719 16661.